Returns & Exchanges
At Cult Furniture Sale, we want you to love your home decor, but if a piece isn't the perfect fit, you can return it within 30 days of delivery. All items must be in their original packaging and unassembled condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for the return to receive a Return Authorization.
- 2.Pack Your Items
Carefully repack your furniture in its original box, ensuring all components, hardware, and protective padding are included to prevent damage during transit.
- 3.Arrange Collection
For large furniture items, we will schedule a professional courier pickup; for smaller home accessories, a prepaid shipping label will be provided for your local drop-off point.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.